RMS for Retail and Digital Signage

Retail use case

Retail and digital signage operators use Teltonika cellular routers for EPOS connectivity, kiosk internet, digital display networks, and backup connectivity for critical transaction systems. RMS provides remote management across an estate of stores or display sites, reducing the need for on-site IT support for connectivity issues.

Retail connectivity scenarios

EPOS backup connectivity – when a store’s primary broadband connection fails, a cellular router automatically provides failover for payment terminals. RMS confirms the failover is active and alerts the NOC.
Kiosk and self-service terminal connectivity – cellular-connected kiosks in locations without fixed-line access (transport hubs, pop-up locations, outdoor sites)
Digital signage network management – a network of digital display screens across many locations, each connected via cellular, managed as a fleet in RMS
Remote branch office backup – small branches or pop-up locations without IT on site, where RMS Connect provides remote access to troubleshoot connectivity without sending an engineer

Scale economics for retail estates

A national retailer with 200 stores, each with a Teltonika cellular router for EPOS failover, needs 200 RMS credits. At volume pricing, the per-device cost is minimal compared to the cost of a single engineer call-out to diagnose a connectivity fault that RMS would have identified and resolved remotely. The ROI calculation is compelling: one avoided engineer site visit pays for a year’s worth of volume credit purchases.